"There is simply no other Audio/Video/Lighting control group in NY that I would entrust my clients home with. The entire team, from the owners on down to the technicians in the field, posses the decency, honesty and integrity that I require in order to do business. They are up to the minute with service and response. No job is too small or too big. We get the same dedication and completive edge no matter what. My clients love them."
Alexander Antonelli Architect, PLLC
New York, NY
"Your guys were nothing short of spectacular. It is refreshing to know that people and companies can actually be what they claim to be. Thank you very much."
Seth L, Staten Island, NY
"When my CATV music system was giving me problems late Saturday night, I wasn't sure how long it would take to get it back. Thanks to your programming team for their instant response! By the middle of Sunday morning, everything was working to my satisfaction."
Steve S, Cold Spring, NY
"It's been a pleasure to work with your personnel on our client's residence. Your team's technical breadth and depth, leadership and teamwork approach are very admirable traits. I hope we have the opportunity to work together again."
Larry B, Long Island, NY
As I sit here seething at my car dealer that claims that a part I have been waiting for was ordered over 4 months ago and has not come in, and as I think about the disappointments I have with almost every company I deal with, I thought I would take a minute to improve my humor for the day by writing you to thank you for the unusual service your company provides.
Irving came to my house yesterday to replace a receiver. I could tell immediately what type of person Irving was when he walked in the front door and removed his sneakers. He did this even though my boys were walking around the house with cleats on. I could tell that Irving takes a lot of pride in his business. In any event, after Irving installed the receiver, he took the time to go through the entire system to make sure everything was operational. By this extra effort, Irving discovered a problem with one of the speakers and took the time to troubleshoot the problem, identify the problem and fix the problem. In a nutshell, Irving did not do the bare minimum, he did the absolute maximum.
Thank you again. You have a very unusual company. Now that my anger has subsided, I will continue with my law practice in a better mood.
John P. Gibbons, Esq. Long Island, NY
I also wanted to take a second to glow about the AVS team, they do extraordinarily neat and methodical work and without hesitation I will happily recommend AVS to any customer looking for a properly high-end job. The caliber of work and the level of professionalism from your crew is truly exceptional. At a time where there are too many hacks trying to get by in a rapidly crowded space, leaving the customer adrift and unsupported, AVS stands out as a beacon amongst the many. Anyhow, it's nice to know that AVS is there and I'm glad to have finally met you. Cheers, Matt
Matt, Imagestop New York, NY